This Cookie Policy ("Policy") describes how Elitarion ("we", "our", or "us") uses cookies and comparable tracking technologies when you visit or use our website and automated AI trading platform (together, the "Platform"). It explains what cookies are, which types we rely on, why we use them and how you can control your own preferences.

By continuing to use the Elitarion Platform you consent to the use of cookies as set out here. If you would rather we did not use them, you can switch them off through your browser settings or our cookie preference centre — though doing so may limit parts of the Platform.

Read this Cookie Policy alongside our Política de privacidad y Términos de Uso, which together govern your use of the Elitarion Platform.

1. ¿Qué son las cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet or any other internet-enabled device) when you visit a website or use an online platform. Site operators use them widely to make platforms run more efficiently, improve the user experience and gather analytical and marketing information.

Cookies are stored locally on your device and returned to the originating site each time you come back, letting that site recognise your device and recall details about your preferences or earlier actions.

Alongside cookies we may also use comparable tracking technologies, including:

  • Contadores de visita (Balizas web): Tiny invisible images placed in web pages or emails that record whether a page was viewed or an email opened.
  • Almacenamiento local A browser storage mechanism letting websites keep data on your device beyond a single session.
  • Almacenamiento de sesión: Much like local storage, but limited to one browsing session and cleared once the browser closes.
  • Identificación de Dispositivos A way of recognising devices from a combination of hardware and software traits, used for security and fraud prevention.
  • SDKs (Kits de Desarrollo de Software): Used inside our mobile applications to gather data on app usage and performance.

References to "cookies" in this Policy cover all of the technologies above unless stated otherwise.

2. ¿Por qué usamos cookies?

Elitarion relies on cookies for a number of important purposes:

  • Operación de la plataforma To keep the Platform working correctly and reliably for everyone.
  • Seguridad To protect accounts, spot fraudulent activity and block unauthorised access.
  • Autenticación: To recognise you at login and hold your session securely for the length of your visit.
  • Personalización To recall your preferences, settings and language choices so the experience fits you.
  • Rendimiento y Analíticos To see how people use the Platform, find what needs improving and measure how well our features work.
  • Marketing y Comunicaciones: To deliver relevant promotional content and gauge campaign performance — only where you have consented.
  • Cumplimiento To keep the records financial regulations and privacy law require of us.

3. Tipos de cookies que utilizamos

Elitarion uses the following cookie categories on the Platform:

3.1 Cookies estrictamente necesarias

These cookies are essential to the Platform and cannot be switched off. They are set in response to something you do — logging in, completing a form, setting your privacy preferences. Without them, core features such as account access and transaction processing would be unavailable.

They store no personally identifiable information and are never used for marketing.

  • Gestión de Sesiones: Holds your login session and keeps you authenticated as you move between pages.
  • Tokens de Seguridad: Creates and checks CSRF (Cross-Site Request Forgery) tokens that shield your account from malicious requests.
  • Balanceo de Carga Spreads traffic across our servers so performance stays even.
  • Consentimiento de Cookies: Remembers your cookie choices so we need not ask again on every visit.
  • Autenticación de dos factores Supports the 2FA process during login and withdrawal requests.

3.2 Cookies de Rendimiento y Analíticas

These cookies gather information on how people use the Platform — which pages are opened most, how long each visit lasts, whether any error appears. Everything collected is aggregated and anonymised, so it cannot identify an individual user.

We use that insight to keep improving the performance, reliability and usability of the Elitarion Platform.

  • Seguimiento de Vistas de Página Records which pages and features are opened most often.
  • Duración de la sesión: Measures how long each visit to the Platform lasts.
  • Registro de errores: Captures technical errors and performance problems for maintenance.
  • Análisis de fuentes de tráfico: Shows how visitors reach the Platform (search engine, direct link or referral).
  • Seguimiento de conversiones: Measures completion of key actions such as registration, deposit and withdrawal requests.

Analytics cookies are set both by Elitarion and by trusted third-party analytics providers, Google Analytics included. Those providers process data on our behalf under strict data processing agreements.

3.3 Cookies funcionales

Functional cookies let the Platform offer enhanced features and personalisation drawn from your earlier visits. They recall choices you have made — display language, currency, dashboard layout — so you need not set them again each time.

  • Preferencias de idioma: Stores the display language you prefer.
  • Visualización de moneda: Recalls the currency you want balances and transactions shown in.
  • Personalización del panel Keeps your layout and display choices inside the trading dashboard.
  • Preferencias de notificación: Stores your communication and alert settings.
  • Configuración de Accesibilidad: Remembers any accessibility adjustment you have made to the interface.

Turning functional cookies off will not lock you out of the Platform, but some features may behave differently and your preferences will not carry between sessions.

3.4 Cookies de Seguridad y Prevención de Fraude

These cookies do critical work protecting the Elitarion Platform and its users from security threats, fraud and abuse. They are used to:

  • Spot and stop unauthorised or suspicious login attempts.
  • Recognise and block bot traffic, automated scraping and DDoS attacks.
  • Watch for unusual account activity or transaction patterns that may point to fraud.
  • Support our AML (Anti-Money Laundering) monitoring duties by following transaction behaviour.
  • Check device integrity and flag devices tied to earlier fraudulent activity.

Security cookies may gather device fingerprint data, IP addresses and behavioural signals. That data is processed purely for security and compliance and never for marketing.

3.5 Cookies de Marketing y Publicidad

Marketing cookies deliver promotional content and advertising matched to your interests. They follow your activity across the Elitarion Platform and, where relevant, across third-party sites, to build a picture of what interests you and serve content accordingly.

They are placed on your device only where you have given explicit consent through our cookie preference centre, and you may withdraw that consent at any time.

  • Cookies de retargeting Let us show Elitarion advertising to people who have visited the Platform before, on third-party sites and social media.
  • Cookies de rendimiento de campañas: Measure how our marketing campaigns perform by tracking clicks, impressions and conversions.
  • Cookies de redes sociales: Set by social platforms (Facebook, LinkedIn, Twitter/X and similar) when you use social sharing buttons or embedded content on the Platform.
  • Cookies de Seguimiento de Afiliados: Follow referrals from our affiliate and partner network so registrations and conversions are attributed correctly.

Third-party marketing cookies fall under the privacy policies of the providers concerned. Elitarion does not control them and encourages you to read the privacy policy of any third-party provider whose cookies may land on your device.

3.6 Cookies de terceros

Besides cookies set directly by Elitarion, some third-party services built into the Platform may set their own. Those third parties include:

  • Google Analytics: For traffic analysis and user behaviour reporting.
  • Google Tag Manager: Para administrar e implementar etiquetas de marketing y análisis.
  • Píxel de Facebook: Para rastrear conversiones de campañas publicitarias de Facebook.
  • Tag de información de LinkedIn: For measuring LinkedIn advertising performance.
  • Proveedores de chat en vivo / Intercom: For delivering customer support inside the Platform.
  • Procesadores de pago: Para asegurar y procesar transacciones financieras.
  • Proveedores de Verificación de Identidad: Para comprobaciones de cumplimiento de KYC y AML.

Elitarion has no control over third-party cookies and is not responsible for what third-party providers collect. We recommend reviewing the cookie and privacy policy of each third-party service for the full picture.

4. Duración de la cookie

By lifespan, cookies are either session cookies or persistent cookies:

  • Cookies de sesión: Temporary files that live only as long as your browsing session. They are removed automatically once you close the browser and are used mainly for authentication and security.
  • Cookies persistentes Files that stay on your device for a set period after the session ends, or until you delete them. They are used to recall preferences, support analytics and deliver marketing content across visits.

The exact lifespan of each cookie on the Elitarion Platform is listed in our cookie preference centre, reachable from the footer of our website.

5. Gestión de tus preferencias de cookies

Elitarion respects your right to decide how cookies are used on your device. You have several ways to manage that:

5.1 Centro de Preferencias de Cookies

On your first visit to the Elitarion Platform a cookie consent banner appears, letting you accept everything, refuse all non-essential cookies, or set your preferences category by category. You can change those choices at any time through our Cookie Preference Centre, reachable from the "Cookie Settings" link in the website footer.

5.2 Configuración del Navegador

Most browsers let you control cookies from their settings. Typically you can set your browser to:

  • Block every cookie.
  • Bloquear solo cookies de terceros.
  • Borra todas las cookies existentes de tu dispositivo.
  • Warn you each time a cookie is set.
  • Accept cookies only from named websites.

Instructions for the most widely used browsers are here:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacidad
  • Apple Safari: Preferencias de Safari → Privacidad
  • Microsoft Edge: edge://settings/privacy
  • Ópera opera://settings/cookies

Bear in mind that restricting cookies can affect how the Elitarion Platform behaves. Blocking strictly necessary cookies in particular will stop you logging in or using core features at all.

5.3 Exclusión de cookies de análisis

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on from tools.google.com/dlpage/gaoptout, which stops Google Analytics collecting data about your visits to the Platform.

5.4 Exclusión de cookies de marketing

You can opt out of interest-based advertising from participating companies through these industry tools:

  • Digital Advertising Alliance of Canada (AdChoices): youradchoices.ca
  • Iniciativa de Publicidad en Red (NAI): optout.networkadvertising.org
  • Alianza de Publicidad Digital (DAA) optout.aboutads.info

Note that opting out of marketing cookies does not mean advertising disappears — it means the advertising you see will no longer be matched to your interests.

6. Cookies y Datos Personales

Some cookies on the Elitarion Platform may collect or process personal data — IP addresses, device identifiers or browsing behaviour — capable of identifying you directly or indirectly. Where that happens, the collection and processing is governed by our Política de privacidad and carried out in line with PIPEDA, BC PIPA and other applicable privacy legislation.

We process cookie-related personal data on these grounds:

  • Fines comerciales legítimos: For strictly necessary, security and performance cookies the Platform cannot run without.
  • Consentimiento For functional, analytics and marketing cookies, where you have given explicit consent through our cookie preference centre.

You may withdraw consent for non-essential cookies at any time through the Cookie Preference Centre, without affecting the lawfulness of any processing carried out before withdrawal.

7. Transferencias Internacionales de Datos de Galletas

Some of our third-party cookie providers may process data in countries outside Canada. Where that occurs we make sure appropriate safeguards are in place — standard contractual protections or equivalent mechanisms — so your data is protected to the standard PIPEDA requires.

For more on international data transfers, see our Política de privacidad.

8. Actualizaciones de esta Política de Cookies

Elitarion may update or amend this Cookie Policy at any time to reflect changes in how we use cookies, in the law, or in industry practice. Where a change is material we will publish the revised policy on this page and, where appropriate, show a fresh cookie consent banner or email you.

We encourage you to look over this Cookie Policy from time to time so you stay aware of how cookies are used and how to manage your preferences. The date of the latest revision always appears at the top of this page.

Continuing to use the Elitarion Platform after an update means you accept the revised terms.

9. Contáctanos

If you have questions, concerns or requests about this Cookie Policy or our use of tracking technologies, please contact our privacy team:

Elitarion
Dirección: Jaswinder Dalby, 4656 Orca Way, Tsawwassen, BC V4M 0C9, Canadá
Correo electrónico [email protected]
Teléfono: +1 604 948 8178

Our team answers every cookie-related enquiry within 1–2 business days and is committed to settling any concern quickly and openly.